Wednesday, November 07, 2007

The Tasting Room Experience - Part II

A couple of weeks ago I commented on how an unfriendly staff person can ruin the tasting room experience. This past week I saw this issue again, but this time the result was a much improved tasting experience.

Last week, some guests wanted to visit Hartford Family Winery in the Russian River Valley. I had avoided taking guests to this winery because of two bad experiences I had around the time Blue Heron first opened. On both occasions I was served by the same man and both times found him to be an unbearable snob. As a result, I never took folks to taste at Hartford.

Over the past few months, one of the staff at De Loach Vineyards encouraged me to give Hartford another try. So, when my guests requested a visit to Hartford, I was pleased to have the opportunity to see if new staff would improve the tasting experience. I am happy to say that the tasting experience was excellent. The staff member who served us was friendly and knowledgeable about Hartford's single-vineyard Zinfandel, Pinot Noir, and Chardonnay. Plus the visitor center is located in a pretty building surrounded by lovely vineyards. I will definitely add Hartford to my list of tasting rooms to visit.

If you would like to take a private wine country tour that includes visits to Hartford Family Winery and/or De Loach Vineyards, please call me at (866) 326-4237 (toll free) or e-mail me by clicking here.

No comments: